Executive Teams and C Suite Colleagues say that they lose up to 40% of their strategy’s potential value to breakdowns in execution. However, this strategy-to-performance gap is rarely the result of shortcomings in implementation; it tends to happen because the plans are flawed from the start. Too many companies still follow a “Plan-then-Do” approach to strategy: […]
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Too often in the business world of hard-nosed, data-driven and logical analysis, creativity can be left behind. Many see creativity as too unstructured, or “right brained” with a lack of rigor and discipline. One of the keys to delivering greater success is discovering the way to combine logic, process, structure AND creativity. Well there are […]
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Imagine if your support staff had no set guidelines for handling a customer services ticket. It would be like you pulled in a group of random people from the street, sat them down at the helpdesk, and expected to see a job well done. That’s essentially what you’re allowing when you fail to standardise processes. Your company’s operations […]
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Change is demanding and challenging, so knowing how not to implement change in organisations is as important as knowing how to deliver change to enable you to plug any change management gaps in your organisation’s change strategy. Change is vital for organisations. It helps organisations to stay at the forefront of any emerging technological advancements. Transforming […]
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